Privacy Policy

Privacy Policy

Effective Date: 9/1/2025

At Kia N. Williams Life Coaching LLC ("we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website kianwilliams.com, book services, or engage with our coaching programs.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website or services. This may include:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address (if applicable)

  • Billing information (e.g., credit/debit card details, PayPal)

  • Information you share during coaching sessions (confidential)

  • Any information you voluntarily submit via contact forms, booking systems, or surveys

b. Non-Personal Information

  • Browser type

  • IP address

  • Device type

  • Website usage data (e.g., pages visited, time spent, referral source)

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage coaching services

  • Respond to inquiries and customer support requests

  • Process payments and send invoices

  • Send newsletters, updates, or promotional materials (if you opt in)

  • Improve website functionality and user experience

  • Comply with legal obligations

3. Confidentiality of Coaching Sessions

All information shared during coaching sessions is treated as strictly confidential and will not be disclosed to any third party without your express consent, unless required by law (e.g., risk of harm to self or others, legal subpoenas).

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information with trusted third-party service providers who help us operate our business, such as:

  • Payment processors (e.g., Square, PayPal)

  • Scheduling platforms (e.g., Calendly, Acuity)

  • Email marketing platforms (e.g., Mailchimp, ConvertKit)
    These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior.

You can choose to disable cookies through your browser settings, though this may affect website functionality.

6. Email Communication

If you opt in to receive emails from us, we may send you newsletters, updates, or promotional content. You may unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

We will never spam you or share your email address with others without your consent.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data against loss, theft, and unauthorized access. However, no method of transmission over the internet is 100% secure.

Please use caution when submitting sensitive information online.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to processing at any time

  • Lodge a complaint with a data protection authority (if in the EU/UK)

To exercise your rights, please contact us at the email provided below.

9. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of these third parties. Please review their policies before submitting any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information about a minor, please contact us, and we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are made constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Kia N. Williams Life Coaching LLC
195 Woodstown Rd., Swedesboro, NJ 08085